Company Image

9Mobile Customer Service Specialist (Lekki/Ajah Candidates Preferred)

Kay-C Nigerian Limited - Ajah, Lagos

Posted: Nov 12th, 2019

Login to Apply

Kay C Nigeria Limited is located in Lekki-Epe Expressway, Eti Osa, Lagos. Our company is patterning with 9mobile to run its customer care



  • Generate sales leads.
  • Identify and assess customers’ needs to achieve satisfaction.
  • Build sustainable relationships and trust with customer accounts through open and interactive communication.
  • Provide accurate, valid and complete information by using the right methods/tools.
  • Meet personal/customer service team sales targets and call handling quotas.
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
  • Keep records of customer interactions, process customer accounts and file documents.
  • Follow communication procedures, guidelines and policies.
  • Take the extra mile to engage customers.

Minimum: HND
Experience: 1-3 year(s)
Location: Ajah, Lagos
Job Type: Permanent
Salary: Negotiable
Expires: 31-03-2020

General Requirements

  • B.A, B.Ed or BSc in Arts, (preferably English) or Sciences or Humanities.
  • All must be computer literate.
  • They must be passionate about people.