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Deputy Operations Manager

Greensprings School - Lagos


Posted: Nov 6th, 2018

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Greensprings School, is an independent, non-partisan, day and boarding school for boys and girls from 18months - 18years. We encourage students to be lifelong learners by instilling in them great confidence, respect and a consciousness of the needs of society.


Responsibilities

  • Translate strategies into tactics for the entire operations function
  • Participate in establishing strategic plans and objectives
  • Makes decisions on operational matters and ensures operation’s effective achievement of objectives
  • Select, assign, evaluate and instruct supervisors, technicians and/or engineers
  • Responsible for support procedures for the school
  • Prepare budgets, schedules, performance standards established/attained
  • Lead/implement change initiatives
  • Create, interpret, administer and execute policies/ procedures with broad, significant impact
  • Thinks and acts strategically; develops, implements and operationalizes strategic and business objectives
  • Effectively collaborates with leaders in initiating, designing, and implementing programs and activities
  • Demonstrates high ethics that aligns with Greensprings School core values: - Child-centeredness; -Respect; -Integrity; -Excellence; -Entrepreneurship; -Service and -Sustainability
  • Responsible for maintenance of school facilities and equipment, including preventative maintenance program
  • Ensures a stimulating and conducive environment for learning, teaching and working

Responsibilities Maintenance:

  • Plan, organize, maintain, and manage the operations and reliability of school facilities and general infrastructure systems. Establish and monitor preventative maintenance processes and programs and facility inspection processes for on-going review of maintenance work by external agencies.
  • Develop, recommend, and administer policies, procedures, and processes in support of surroundings and building maintenance operations; implement and monitor compliance with approved policies, procedures, and processes.
  • Monitor spending on projects; recommend and implement corrective spending plans; review and approve purchase orders; administer contracts; obtain price quotes and bids; process and approve employee purchases; ensure compliance with school purchasing rules.
  • Monitor the safety and accessibility of the school and its facilities. Serve as the point of contact for the various government agencies on compliance issues, accessibility improvement projects, and/or other related issues.
  • Monitor and oversee the work of external contractors to ensure terms of agreements are met and work is completed satisfactorily.
  • Participate in the development and administration of ground and building maintenance budget; coordinate the allocation of resources following budget approval; recommend approval of expenditures.

Environmental/Janitorial:

  • Ensure that appropriate procedures are in place for the practical organization of the day to day cleaning operation
  • Ensure that processes are in place to monitor stocks of cleaning equipment and materials in order that orders can be placed on a timely basis.
  • Ensure that monitoring programs are in place to ensure that cleaning staff carry out their duties to the required standards.
  • Ensure a reporting system is in place for notifying building and furniture defects to the maintenance unit.
  • Carry out performance reviews and appraisals.
  • Approve requisition forms for equipment, uniforms and materials required by the department.

Catering:

  • Approve menus with kitchen supervisor and chefs.
  • Ensure that the meals provided have a suitable nutritional value in line with the requirements of the School.
  • Ensure that health and safety regulations are strictly observed, recorded and archived and due diligence (the care that a reasonable person exercises to avoid harm to other persons) is in operation.
  • Monitor the quality of the product and service provided
  • Financial planning and managing budgets
  • Keeping to budgets and maintaining financial and administrative records
  • Manage stock control and ensure that FIFO stock method is used.
  • Run the kitchen in line with health and safety, food hygiene, and nutritional regulations
  • Supervise kitchen staff and waiting staff
  • Ensure that food goes out on time, and that the quality of the food is of a high standard.
  • Introduce cost saving innovation and ideas without sacrificing quality

Purchasing:

  • Direct procurement policies to ensure all items are purchased and delivered within budget and time constraints
  • Identify and source new suppliers and vendors
  • Manage vendor and supplier selection process based on price, quality, support, capacity and reliability
  • Develop and maintain strategic relationships with key suppliers and vendors
  • Ensure that an approved vendor/supplier database is established and updated
  • Develop, negotiate and administer purchasing agreements and contracts with suppliers in support of organizational requirements
  • Evaluate contracts to ensure compliance with legal requirements and organizational policies
  • Monitor supplier and vendor compliance with contractual agreements
  • Measure and manage the vendor and supplier cost, quality and delivery performance
  • Oversee supplier compliance with internal quality standards and external regulations
  • Troubleshoot cost, quality and delivery concerns
  • Manage risk relating to quality, cost, delivery and supply of purchases
  • Introduce performance improvement measures for suppliers and vendors
  • Work with relevant departments to manage inventory requirements
  • Facilitate timely placement of purchase orders
  • Review purchase orders for proper authorization and compliance with organizational policy and procedures
  • Develop and manage purchasing budgets and forecasts
  • Monitor and reduce purchase variances to meet profit objectives
  • Produce regular reports on purchase commitments, costs and delivery performance

General:

  • Supervise administrative, service skilled and technical/support staff.
  • Performance manage, develop and motivate staff
  • Ensure that all Health & Safety procedures are followed, in accordance with the school’s HSE guidelines.
  • Ensure compliance with statutory and regulatory bodies.
  • Ensure that the school calendar is being monitored to identify school events and programs and ensure that arrangements are made to support these programs.
  • Collect and analyze a variety of complex data and information, including utility costs and usage. Perform statistical analysis and summarize findings in applicable reports or other communication mediums.
  • Produce reports and meet regularly with the Director of Administration to discuss the provisions and effectiveness of the department.
  • Contribute toward the development of standard operating procedures and best practices in all areas of influence, and continue to find new ways to improve quality and efficiency.
  • Monitor ongoing compliance with policies and procedures
  • Direct continuous improvement of operational processes in line with changing organizational needs and market conditions
  • Collaborate with operations leader across campus to build organization-wide best practices
  • Participate in/on a variety of meetings, committees, and/or other related groups to communicate information regarding services, programs, areas of opportunity, and/or other pertinent information as appropriate.
  • Serve as a liaison with other departments within the School, the PTA, the community, and external agencies in order to provide information on available resources, projects, and/or services.

Behaviourals Competencies Achievement:

  • Wants to do a good job and does not give up
  • Works to goals and manages obstacles
  • Drives for improvement despite frequent obstacles
  • Sets and meets challenging goals and seeks long term improvement
  • Assesses and takes risks to make significant gains

Analytical Thinking:

  • Breaks down issues
  • Sees key issues
  • Tests all angles
  • Does complex analysis

Customer Service Orientation:

  • Delivers a service
  • Adds value
  • Addresses underlying needs
  • Serves long term interests

Entrepreneurship:

  • Improves and acts now
  • Adapts existing approach and acts and looks ahead
  • Anticipates the future, and develops new approaches and ideas
  • Creates opportunities and acts for the long term

Flexibility:

  • Accepts need for flexibility
  • Applies procedures flexibly
  • Adapts tactics/approach
  • Makes organizational change

Holding People Accountable:

  • Provides direction
  • Demands high standard
  • Holds people accountable for performance
  • Addresses longer term performance issues

Leading and Developing Others:

  • Gives direction and instruction
  • Supports team development
  • Is a role model for effective leadership
  • Gains commitment and inspires others to achieve

Professional Confidence:

  • Confident in own role
  • Acts independently
  • Presents confidently
  • Prepared to challenge and take risk

Relationship Building for Influence:

  • Persuades
  • Builds rapport and takes several steps to persuade
  • Maintains network and plans impact
  • Extends network and uses indirect influence

Self Awareness:

  • Knows own limitations
  • Recognizes emotions
  • Understands impact on others
  • Manages emotions

Team Work:

  • Integrate people of different backgrounds into teams in order to achieve business objectives
  • Listen to others' points of view
  • Uses own understanding of team dynamics to harmonize working and enhance results
  • Creates energy and clarity so that people want to work purposefully together
  • Inspires others to want to take a specific role as part of a shared purpose.

Working Strategically:

  • Sets goals
  • Looks for better ways to achieve set goals
  • Explores ways in which value can be added to the organization
  • Changes the nature of what is done and benefits gained by thinking and planning with creativity

Minimum: HND
Experience: 3-5 year(s)
Location: Lagos
Job Type: Permanent
Salary: Attractive
Expires: 16-11-2018

General Requirements

  • University Degree/HND qualification
  • Experience in facilities management
  • People management experience
  • Working knowledge of project management principles and practices
  • Working knowledge of all laws and regulations relating to area of responsibility
  • Knowledge of HSE
  • Financial acumen
  • High competency level in MS Office application

Essential Values, Behaviors and Attitudes:

  • Staff members are expected to actively promote and demonstrate the five core values of the school:
  • Child centeredness
  • Respect
  • Integrity
  • Excellence
  • Service
  • Entrepreneurship
  • Sustainability
  • The school expects all staff members to uphold themselves in a manner that inspires and encourages outstanding behavior within the student body.
  • The school reserves the right to vary or amend the duties and responsibilities of the post holder at any time according to the needs of the school.
  • In some circumstances, the job holder may be required to undertake other duties and responsibilities of a similar post in order to support workload peaks and skill shortages to ensure priorities are met.