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Sevice Centre Agent

GIG Logistics - Lokoja


Posted: Nov 14th, 2018

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Incorporated in 1998, we have, through strategic initiatives, revolutionized land transportation in Nigeria. A proudly Nigerian enterprise, our mission to excel is a classic story of humble beginnings. From what could pass for a car shed in Uselu, our ultra-modern terminals now dot Nigeria's travel


Responsibilities

Responsibilities and essential job functions include, but are not limited to the following:

  • Arranges shipments by examining destination, route, rate, delivery time; dispatches to carriers.
  • Verifies merchandise shipped by matching bills of lading; reconciling quantities; noting discrepancies.
  • Keeps customers informed by forwarding notices, shipment date and method, and current status; answering questions.
  • Benchmark freight rates.
  • Negotiate rate structures, including consolidation lanes, capacity, and customer programs. Present finding to Management.
  • Collect and analyze service issue and carrier quality information and develop clear and concise reports.
  • Freight forwarding functions such as booking, issuing Delivery Orders, etc
  • Checking and confirming order status on pick-up and deliveries.
  • Analyze freight bills for customer specific required information.
  • Track and log information in the system.
  • Coordinate & expedite requests, time-specific pickups and deliveries and other special requests.

Minimum: HND
Experience: 1-3 year(s)
Location: Lokoja
Job Type: Permanent
Salary:
Expires: 14-12-2018

General Requirements

  • Computer Literacy
  • Minimum HND/B.Sc degree in any discipline
  • Excellent communication skills
  • Experience in a customer service role will be an added advantage
  • Selfmotivated, with ability to take initiaive
  • Applicants to this role MUST be resident in Lokoja.