School Kits Limited is a leading professional school outfitting firm and a one-stop shop for a wide range of requirements for students from pre-school age through the secondary (High) school age.
Responsibilities
- Attend to clients’ inquiries and complaints.
- Provide customer support services in accurate and timely fashion.
- Ability to cross sell and up sell.
- Familiarization with organization’s products and advise customers on its availability.
- Build positive and productive relationship with customers.
- Keep records of sales proceeds at the end of the day.
- Maintain high level of professionalism and competence in every client interaction.
- Work in compliance with company policies and procedures.
- Present and portray a positive image of the organization, its products and services to clients.
- Give regular and timely updates on stock level to the store manager.
- Recommend potential products or services to the store manager by collecting customer information.
- Work together as a team with other colleagues.
- Carry out tasks as assigned by the store manager.
| Minimum: HND Experience: 0 year(s) |
Location: Lagos and Abuja Job Type: Permanent |
Salary: Attractive Expires: 20-05-2019 |
General Requirements
- Minimum qualification HND/B.Sc. in Social Sciences and Humanities.
- Excellent People and Communication skills.
- Experience in Retail/ Education sector.
- Proficiency in Microsoft packages.
- Experience in Customer service especially in a one-on-one interaction.
- Fast learner.
- Responsible and committed to task assigned to handle.
- Ability to blend into a new environment and work with people of different ethnicity.
- Ability to work under pressure.
- Punctual.
- Attentive to details.
- Courteous.
- Ability to Cross Sell and Up-sell.
- Certification in Customer Service would be an added advantage.
