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Technical Support Officer

Rovedana Limited - Lagos


Posted: May 8th, 2019

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Rovedana Limited is an indigenous company specialized in the area of Business Process Outsourcing, payroll management and healthcare plans.


Responsibilities

  • Installation & configuration of a company’s computer hardware operating systems and applications.
  • Maintenance and monitoring of computer networks and systems.
  • Logging the queries of customers and employees.
  • Analysis of call logs in order to discover any underlying issues or trends.
  • Diagnosing and solving hardware or software faults.
  • Testing and evaluating new technology.
  • Performing electrical safety checks on the company’s computer equipment.
  • Responding to call-outs in a timely fashion.
  • Following instructions, either written or in diagram form, in order to set up a system or fix a fault.

 


Minimum: HND
Experience: 1-3 year(s)
Location: Lagos
Job Type: Permanent
Salary: Negotiable
Expires: 31-05-2019

General Requirements

Qualification/Requirements

  • HND/B-Tech qualification in relevant field.
  • Dedicated professional with 1 - 4 years’ experience in technical support.
  • Strong relationship building skills and a high level of commitment.
  • Excellent communication skills.
  • Ability to work under pressure and with a team