Customer Service/Business Development Executive

Ibaka Tv - Lagos

Posted: Aug 21st, 2019

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iBAKA Entertainment Ltd was founded in 2011 in Lagos, by Blessed Idornigie, with the support of his partners/investors. The aim was to create a platform that will become the viewer's choice destination in African Internet entertainment.

Responsibilities

• Identify and acquire new accounts that will have a major strategic impact on the long-term success of the company.
• Manage the development and growth of the profitable new business; develop and maintain effective key customer relationships as well as ensure business growth through directing and managing business development activities.
• Account interface.
• To grow the business.
• Monitor account performance and ensure that set targets are met.
• Maximize customer satisfaction by developing and maintaining excellent relationships and effective communication channels.
• Work with the team to develop proposals that speak to the client’s needs, concerns, and objectives.
• You are required to grow and retain existing accounts by presenting new solutions and services to clients.
• Be both proactive and reactive to the customer’s needs and actively manage/monitor their performance (conduct and facilitate regular client visits.)
• Generate new ideas that will contribute to account growth.
• Prepare necessary reports (Metrics, Periodic Business Reviews) and maintain the company database.
• Provide monthly report on revenue intake and closed deals.

 

Minimum: HND Experience: 1-3 year(s)

Location: Lagos Job Type: Permanent

Salary: Expires: 21-09-2019

General Requirements

• Bachelor’s Degree or HND in Business, Communication, Humanities or Marketing related discipline with a minimum of 1-year post qualification experience in a related field.
• Possession of a Master’s degree will be an added advantage.
• Demonstrate the ability to interact and cooperate with all company employees.
• Must be abreast of local and global trends in marketing communications.
• Must have an interest in marketing communications.
• Build trust, value others, communicate effectively and politely with mutual respect
• Good knowledge of media will be a good advantage.
• Proactively establish and maintain effective working team relationships with all other departments.
• Have a good understanding of customer and market dynamics and requirements.

 

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