Client Relation Personnel
Ultralinks Incorporation - Lagos , Nigeria
Posted: Sep 14th, 2020
Login to ApplyWe are team of professionals who work in HR management roles,ICT solutions, cooperate presentations and trainings. We support businesses to recruit and manage their human capital profitably and sustainable in these rapidly changing economic times.
Responsibilities
Key Responsibilities
*Answer customer’s enquiry via phone call, WhatsApp chat, Instagram and Facebook.
*Use telephone to reach out to customers and verify account information after payment is done by the customer.
*Take payment information and other pertinent information such as addresses and phone numbers.
*Handle customer’s complaint and provide solutions by contacting the immediate supervisor.
*Greet customers warmly and ascertain reason for calling.
*Persuading customers to reconsider cancelling an order or refund.
| Minimum: OND Experience: 0 year(s) |
Location: Lagos , Nigeria Job Type: Permanent |
Salary: 80000 Expires: 30-10-2020 |
General Requirements
*Minimum of OND qualification.
*0-2years experience in a similar role.
*Must be organized and punctual.
*Excellent verbal and written communication skills
* Ability to work well in a team.
