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Systems Support Engineers (2)

Enabled Solutions - Lagos


Posted: Jun 11th, 2018

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Enabled Solutions is a leading provider of business and technology consulting services to blue chip organizations in the private and public sector.


Responsibilities

Responsibilities:

  • Provide installation, configuration, training and aftersales support  for software applications including OS, Antivirus, Backup, Security.
  • Deliver effective technical customer support, delivering solutions to both technical and nontechnical end users while also supporting a wide range of technologies.
  • Ability to document, analyze and recommend relevant technologies to meet customers’ specific business requirement.
  • Promote additional products and upgrades that meet customer requirements.
  • Respond to customer inquiries, providing product information, generating new opportunities, providing quotations and where required, customer presentations. Dual focus of the position will be on new business development.
  • Assist in providing technical response to quotations, preparing proposals, reports and supporting literature
  • Quick learner and possess the technical skills to support our clientele using a wide range of technologies.

Minimum: B.Sc/B.A
Experience: 1-3 year(s)
Location: Lagos
Job Type: Permanent
Salary: Negotiable
Expires: 26-06-2020

General Requirements

  • B.Sc/HND in Computer Science or related field.
  • Relevant professional certifications such as MCTS, MCITP, MCSA, or MCSE required.
  • Good Windows usage and support skills.
  • Project Management Skills.
  • Ready to learn and adapt to changes in technology.
  • Working knowledge of Enterprise Backup and Antivirus software a plus.
  • Outstanding communication skills.
  • Effective with all levels of personnel and organizations.