Pre-Sales/Systems Support Engineer
Enabled Business Solutions Limited - Lekki, Lagos
Posted: Sep 24th, 2018
Login to ApplyEnabled Solutions is a leading provider of business and technology consulting services to blue chip organizations in the private and public sector.
Responsibilities
Responsibilities:
- Responsible for supporting software and equipment in a Microsoft Windows environment, from design through implementation and support.
- Perform a wide variety of installation, configuration and upgrading of workstations, servers and related hardware and software in a LAN, WAN and stand-alone environment.
- Provides investigation, diagnostic testing and repair/resolution of customer and in-house systems, hardware, software and infrastructure.
- Provide technical solutions to meet customer requirements.
- Provide technical pre-sales support for a wide variety of software and hardware product families.
- Provide effective installation, configuration, training and after-sales support for software applications including OS, Anti-virus, Backup, Security.
- Generate new opportunities by marketing specified hardware and software solutions.
- Promote additional products and upgrades that meet customer requirements.
- Assist in preparing quotes, technical proposals and customer presentations.
- Maintain software applications, operating systems and hardware.
- Respond to inquiries from in-house staff, administrators, service providers, offsite personnel and outside vendors and etc. to provide technical assistance and support.
- Supervise the administration of systems and servers related network to ensure availability of services to authorized users.
- Maintain effective relationships with OEMs and Distributors.
- Obtain required training and technical certifications within required timeframes and as directed by Management.
- Maintain specified OEM competency requirements to enable company to maintain partnership requirements (including HP, Microsoft, Symantec and Veritas).
- Keep abreast of new technologies by continually updating technical knowledge and skills by attending in-house and/or external courses, reading manuals and accessing new applications.
- Any other duties as assigned by Management.
| Minimum: B.Sc/B.A Experience: 1-3 year(s) |
Location: Lekki, Lagos Job Type: Permanent |
Salary: Negotiable Expires: 20-06-2019 |
General Requirements
- B.Sc/HND or equivalent degree from a reputable university.
- Minimum of one to two years’ experience in similar position.
- MCP, MCTS on Windows Server 2008 or equivalent and CCNA certifications.
- Good Windows usage and support skills.
- In-depth knowledge of at least 1 Operating System: UNIX, Linux, or Windows Server 2008 R2 or later, and work toward attaining knowledge of other Operating Systems.
- Knowledge of Windows Servers, workstations, MS Exchange, anti-virus and various other software applications.
- Wide Knowledge of Symantec/VMware/Microsoft is an added advantage.
