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Call Center Agent

Outsource Global - Abuja


Posted: Aug 19th, 2019

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As Africa’s leading global contact centre and business/knowledge process outsourcing provider, services are tailored to perfectly suit clients’ needs and preferences, with a focus on service quality, low-cost and scalable solutions. Help clients become operationally efficient and competent.


Responsibilities

  • Obtains client information by answering telephone calls; interviewing clients; verifying information.
  • Determines eligibility by comparing client information to requirements.
  • Establishes policies by entering client information; confirming pricing.
  • Informs clients by explaining procedures; answering questions; providing information.
  • Maintains communication equipment by reporting problems.
  • Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
  • Updates job knowledge by studying new product descriptions; participating in educational opportunities.
  • Accomplishes sales and organization mission by completing related results as needed.
  • Making outbound calls to clients.

 


Minimum: HND
Experience: year(s)
Location: Abuja
Job Type: Permanent
Salary:
Expires: 20-09-2019

General Requirements

  • Send in a 3 minutes sales pitch audio of any product.
  • Ability to speak Spanish or French fluently, should possess selling skills.