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Head of Operations

Medexia Limited - Ogun

Posted: Mar 19th, 2020

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Medexia Limited is a leading Indigenous Health Management Organisation (HMO) operating in Nigeria.


  • Oversee daily activities across functions such as finance, IT and regulatory compliance.
  • Ensure operations run smoothly and that staffs are productive.
  • Formulate business strategy with  the executive team.
  • Design policies that align with overall strategy.
  • Implement efficient processes and standards.
  • Coordinate customer service operations and find ways to ensure customer retention.
  • Oversee the implementation of technology solutions throughout the organization.
  • Manage contracts and relations with customers, vendors, partners and other stakeholders.
  • Evaluate risk and lead quality assurance efforts.
  • Oversee expenses and budgeting to help the organization optimize costs and benefits.
  • Mentor and motivate teams to achieve productivity and engagement.
  • Report on operational performance and suggest improvements.

Minimum: HND
Experience: 1-3 year(s)
Location: Ogun
Job Type: Permanent
Salary: Negotiable
Expires: 30-04-2020

General Requirements

  • BSc / BA in Business, Computer Science or other relevant field.
  • Proven experience as Head of Operations, Operations Director or similar leadership role.
  • Familiarity with all business functions including HR, finance, supply chain and IT.
  • Experience with implementing IT systems.
  • Knowledge of data analytics and reporting.
  • Good with numbers and financial planning.
  • Outstanding communication and negotiation skills.
  • Excellent organizational and leadership ability.
  • Analytical mind.
  • Problem-solving aptitude.