Responsibilities
A leading outsourcing firm urgently requires the services of experienced and qualified candidates to fill the position of Chief Business Managers in its regional offices.
PROCESS GROUP: Business Development
JOB SUMMARY:
Proactively maintain existing customers relationships, establish new ones and oversee outsourced staff under region.
GRADE LEVEL CATEGORY: As determined at point of entry
REPORTING RELATIONSHIPS:
REPORTS TO: Head: Business Development
SUPERVISES: All regional office staff, all Personnel Under Management (PUM) under region’s cover
CROSS FUNCTIONAL RELATIONSHIPS: PUM Management
RESPONSIBILITIES:
- Maintain existing customer relationships, establish new ones
- Proactively manage Client/PUM relationships in the most efficient and effective way
- Identify trendsetting ideas by researching industry and related events, publications, and announcements; tracking individual contributors and their accomplishments.
- Responsible for identifying, developing, exploring and expanding income generation opportunities for the organization with regards to all their Services.
- Develop & nurture a network in the Region, which will be of potential financial value to RIL.
- Work jointly with the Head office Marketing/Operation teams to leverage existing channel partners and helping develop new partnerships.
- Identify customer needs and proactively seek to meet them in the most efficient and effective way.
- Protects organization’s value by keeping information confidential.
- Review and upgrade Regional business plans and make appropriate recommendations through Head Business Development
- Manage and periodically evaluate the performance of all outsourced businesses/staff under Regional Network
- Work with HR Outsourcing Groups to identify and meet PUM (Outsourced staff) requirements/needs promptly.
- Manage/Administer the Regional operations.
- Perform other duties as may be assigned by Head Business Development, or any other official matter assigned by Senior Executive Management
- Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
RELATIONSHIPS:
Internal:
- Management
- All Staff (Core, Non-Core & Outsourced)
External:
- Existing & Prospective Customers
- Collaborators
KEY PERFORMANCE INDICATORS:
- Achieve Task and Target measures
| Minimum: B.Sc/B.A Experience: 5-7 year(s) |
Location: Lekki Phase 1, Lagos Job Type: Permanent |
Salary: Negotiable Expires: 18-05-2018 |
General Requirements
Qualification:
- A good first degree/Equivalent Qualification
Minimum Experience:
- 5 years cognate experience
SKILLS/COMPETENCY DEFINITION
Core Competencies:
- Professionalism/Customer Satisfaction
- Business Development Skills
- Marketing Skills
- Relationship Management Skills
- Budgetary Planning & Control
Cross Functional Competencies:
- Team Working & Cooperation
- Communication and Influencing
- Internal Customer Satisfaction
- PC Skills
Cultural Competencies:
- Resourcefulness
- Dependability
- Passion
- Integrity
