Vodacom Business is a leading pan-African corporate connectivity and telecommunications provider.
Responsibilities
- Lead network activity for mobilizations and demobilization’s while updating all documentation and systems pertaining to defined activity.
- Troubleshoot RF and IP components of maritime VSAT/ESV systems using specialized software and test equipment. Interpret troubleshooting results and determine best course of action to restore operability in least time possible and most cost effective manner.
- Installation, configuration, testing and troubleshooting communication equipment including satellite modems, transceivers, BUC’s, LNB’s, Stabilized antennas (SeaTel, Orbit, Intellian), and out of band management.
- Provide Tier III assistance and interface with iDirect & liaise with TAC for high level incident resolution.
- Provides technical training and assistance to junior level personnel.
- Provide team scheduling for normal and off hours.
- Plan and schedule major network migrations and upgrades.
- Understand Cisco Wireless VoIP, Wireless Controllers, and autonomous and lightweight Access Points.
- Experience managing, supporting and deploying network infrastructures.
- Strong ability to diagnose server or network alerts, events or issues.
- In-depth understanding of communication protocols (mainly TCP/IP) and routing protocols (e.g. BGP, OSPF)
- Experience in developing and interpreting block and level diagrams and architure framework
- Efficiency in Spectrum Management Tools, with an ability to isolate interference, noise level changes and satellite anomalies to include local and remote spectrum analyzers.
- Reviews trouble tickets and performs trouble trending analysis.
- Prepares periodic operational reports depicting achieved service levels.
- Manages the troubleshooting of issues escalated to the Tier 3 Operations team.
- Available for domestic and international travel up to 20%.
- Other assigned work as and when required to support operations and Projects.
| Minimum: B.Sc/B.A Experience: 7-10 year(s) |
Location: Lagos Job Type: Permanent |
Salary: Negotiable Expires: 05-10-2018 |
General Requirements
- The Job holder is responsible for providing onsite & remote technical support for the purpose of the installation, repair and maintenance of terrestrial systems and satellite earth stations/VSAT/ESV terminals in both fixed and stabilized environments at customer locations located anywhere in the world.
- The preferred candidate must have Bachelor’s degree in Electrical and Electronics Engineering or related discipline from a reputable university.
- The job requires 7-10 years post NYSC experience working on VSAT technologies.
- Possession of CCNA, LAN, WAN, Voice, and Security Technologies qualification will be an added advantage.
- Indepth Knowledge of TCP/IP network protocols following the OSI model, Spectrum Analyzers and BER Test Equipment.
- Knowledge of Basics RF (Satellite/Microwave) communications and IP Networking using Cisco.
Competency Key strength:
- Excellent time management and organizational skills.
- Ability to handle multiple concurrent tasks and projects with minimal supervision.
- Knowledge of project management methodologies and techniques.
- Excellent oral and written communication skills, and ability to address conflict with others constructively.
- Experience with Disaster Recovery plans and related technologies.
- Solid background in network administration and architecture.
- Self-organized, problem solving skills, technical background, communications skills, client relations management, conflict resolution and planning skills.
